Human-Centred Design
Human Centred Design
Our design practice works across everything Virgin Money does online. We start with discovery and work through to delivery.
We handcraft the digital interactions our customers experience and imagine the products they'll want to use next.
Four teams, one goal
Our team combine their skills and knowledge to create delightful digital experiences for users, that also help the business achieve its goals.
Discover our teams
Ease, empowerment, and joy
We're so much more than just a bank. As part of the Nationwide Building Society Link opens in a new window, we're driven by our purpose, Banking – but fairer, more rewarding, and for the good of society. We make every design decision with this in mind.
Explore our principles
Behind every design, there is a story
Forms follow function: The art of form design
How we design effective forms which feel Virgin.
Creating consistency with Pitch
Creating consistency with Pitch. Our design system for the future
Evolving our Credit Card App
Good design never dies. It just stays on the shelf until it finds the right time to be introduced.
Shaping tomorrow’s experiences: a Senior User Researcher’s diary
Join Sara as she takes you on a journey through a typical week in her life as a Senior User Researcher.