Skip to main content

Human Centred Design

Our design practice works across everything Virgin Money does online. We start with discovery and work through to delivery.

We handcraft the digital interactions our customers experience and imagine the products they'll want to use next.

Four teams, one goal

Our team combine their skills and knowledge to create delightful digital experiences for users, that also help the business achieve its goals.

Discover our teams

Ease, empowerment, and joy

The Virgin Money purpose is to ‘Make customers happier about money’. We make every design decision with that in mind.

Explore our principles

Behind every design, there is a story

Forms follow function: The art of form design

How we design effective forms which feel Virgin.

Creating consistency with Pitch

Creating consistency with Pitch. Our design system for the future

Evolving our Credit Card App

Good design never dies. It just stays on the shelf until it finds the right time to be introduced.

An image of Sara Braganca, who is a Senior User Researcher within our in-house User Research team

Shaping tomorrow’s experiences: a Senior User Researcher’s diary

Join Sara as she takes you on a journey through a typical week in her life as a Senior User Researcher.