Our stories
Listen to stories written by members of the design practice, talking about their experiences of working at Virgin Money
Our top picks
Forms follow function: The art of form design
How we design effective forms which feel Virgin.
Creating consistency with Pitch
Creating consistency with Pitch. Our design system for the future
Evolving our Credit Card App
Good design never dies. It just stays on the shelf until it finds the right time to be introduced.
Our latest stories
Building Virgin Money's Research Community Panel
Imagine walking through a forest without a compass and no clear path to follow. Tricky, right? Designing financial products without customer input can feel the same. That’s why we created our research community panel. We needed a way to make sure we’re heading in the right direction.
SkillBlend: A learning programme to empower our team to grow and develop together
Skillblend, a programme has been about more than just learning. It’s about building connections, sparking curiosity, and helping our team grow stronger together.
Knowledge is M Power
Meeting the user needs of parents and children when launching a brand new child’s bank account.
How user researchers and stakeholders can work together
User researchers at Virgin Money believe that bringing stakeholders with us in the research planning and testing phases maximizes the chances of research project success.
Clear content: writing for screen readers
Our Senior Content Designer explains how she approaches designing content for screen readers.
Adopting Dynamic Font Scaling in our apps
Senior Digital Designer, Nicky, talks us through how we approach Dynamic Font Scaling to improve our customer experience.
My accessibility journey
Join Lead Designer Andy Bryant as he explains how he became an inclusive designer and shares the five key things he’s learned from 24 years working in digital accessibility.
What does Design Operations look like at Virgin Money
We caught up with James Driver, our Design Operations Manager, to find out what his role is about.
Making things for people with visual impairments
How Virgin Money designs and builds digital experiences for all
Shaping tomorrow’s experiences: a Senior User Researcher’s diary
Join Sara as she takes you on a journey through a typical week in her life as a Senior User Researcher.
Launching our Investments and Pensions platform
Discover how Virgin Money’s design team created seamless Investment and Pension customer journeys across web and app
How a handover doc makes a difference
How a simple Word doc can speed up the build process and reduce errors
Creating consistency with Pitch
Creating consistency with Pitch. Our design system for the future
Evolving our Credit Card App
Good design never dies. It just stays on the shelf until it finds the right time to be introduced.
My first 6 months at Virgin Money
Thinking of making the move? Researcher Rose Pickford spills the beans on what it’s really like, working for us.
We need you - join our customer research panel
We're on a mission to make everyone happier about money, but we can't do it without you.
Forms follow function: The art of form design
How we design effective forms which feel Virgin.
User-centred content 2.0
The Content Design Team unpicks the impact of Consumer Duty on content at Virgin Money.
A week in Content Design
Step into the week of a Content Designer at Virgin Money and discover five days of collaboration, creativity and celebration.
Pleonastic prose? Clear content, please!
We all write words though. Lots of them. Too many of them, in fact.
Say Hi to Redi!
Meet Virgin Money’s brand new digital host.